Avalon Center will provide twenty-four hour access to emergency temporary shelter to ensure survivors of Domestic Violence and Sexual Assault and their dependents have an environment that will provide a foundation for independence. Each shelter resident will have access to a case manager to provide additional services.
An advocate will assist survivors of Domestic Violence and Sexual Assault with navigating and obtaining information specifically related to the Civil and/or Criminal Justice Court Systems. This service will include information about or assistance in obtaining an Order of Protection, the Criminal Justice System, Victim’s Compensation Fund, and accompaniment to court or Law Enforcement interviews.
Sexual Assault Exam
Legal Advice Day
Transitional Housing Program
The Avalon Center's Transitional Housing Program will assist survivors of Domestic Violence with navigating housing options and process of searching for housing. This service will include communicating and advocating with landlords, housing authorities, realtors, and property management companies to secure safe permanent housing for the survivor.
Avalon Center provides referrals to Professional Counselors, so that survivors of Sexual Assault can begin their healing journey.
Child and Youth Program
IT IS THE POLICY OF THE AVALON CENTER THAT EVERY CLIENT HAS THE RIGHT TO FILE A GRIEVANCE IF THEY FEEL THAT THEY HAVE BEEN TREATED UNFAIRLY OR IF THEY FEEL THAT THEY HAVE BEEN DISCRIMINATED AGAINST.
All clients are encouraged to first discuss any matter they feel is a problem with the advocate they are working with. If after that discussion there is no satisfactory resolution, they may file a written complaint in the form of a letter.
All written complaints go to the Executive Director and will be acknowledged within 24 hours.
If a resolution is not reached with the Executive Director, the client has the right to present their complaint to the Executive Committee of the Board of Directors who will respond in writing within 24 hours.
If the client is not satisfied with the response of the Executive Committee, a written complaint can be submitted to the full Board of Directors that will either agree with or disagree with the Executive Committee’s decision.
The client will be given a clear explanation of program policies and procedures relating to the action or lack of action regarding the complaint.